GP Training & Development

Training Courses for Reception and Clinical Staff

We specialise in providing training and development courses for Staff in General Practices across the East Midlands region. We provide training that is required and requested by the General Practices, continually reviewing our provision to ensure we meet the needs of this sector

We provide training for Reception and Clinical staff. We deliver "in house" bespoke training sessions at your premises in Derbyshire, Nottinghamshire and across the East Midlands region.

We have a suite of Open Training courses for GP practices which are delivered at venues across Derbyshire, Nottinghamshire & the East Midlands

CLINICAL & STAFF TRAINING COURSES


Alzheimer's and Dementia Awareness

This 3 hour training course will raise awareness and establish understanding of Alzheimer's and other types and causes of Dementia.
Click to download for a pdf of full course details

Chaperoning In Primary Care "A comprehensive approach"

We will identify when and for what a Chaperone may be required the role of the Chaperone during examinations & consultations and the confidentiality issues involved
Click to download for a pdf of full course details

CPR & AED Training Session - In house

This course includes Basic Life Support Training and training in use of the AED machine
Click to download for a pdf of full course details

Developing Robust Procedures for Handling Complaints and Dealing Effectively with Confrontation and Challenge

This half day course will establish a clear understanding of the expectations of The Care Quality Commission when assessing an organisation's procedures for handling complaints and expressions of concern
Click to download for a pdf of full course details

Enhancing Customer Care

This enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with a patient in order that they may represent their practice with warmth in a professional manner
Click to download for a pdf of full course details

Equality and Diversity

This 3 hour course, designed for Health Centre and General Practice staff will encourage participants to recognize and understand the requirements of The Equality Act (2010), to assess their own responsibilities/opportunities/inclinations to promote equality, celebrate diversity, identify obstacles and determine strategies for future development of services.
Click to download for a pdf of full course details

Fire Awareness Training in house

If you are the "Responsible Person" you have a duty to ensure ALL staff are adequately trained in Fire Safety Have you done enough to satisfy Article 21 of the Regulatory Reform (Fire Safety) order 2005 ?
Click to download for a pdf of full course details

Fire Marshal Training Course

ALL workplaces are required BY LAW to have sufficient number of Fire Marshals to deal with Fire emergencies fast and effectively
Click to download for a pdf of full course details

Emergency First Aid at Work

For nominated emergency first aiders, or anyone wanting a comprehensive one day first aid Training
Click to download for a pdf of full course details

Management of Patient Expectations - In House Session

With patient expectations rising and increases in aggression, it is essential that teams are skilled at managing conflict safely and constructively.
Click to download for a pdf of full course details

The Mental Capacity Act and Deprivation of Liberty Safeguards

This in house session has been designed for up to 20 participants and will be of benefit to all care and all within the General Practices , professionals, NHS staff who are responsible for supporting or working with people where capacity to make decisions may be an issue
Click to download for a pdf of full course details

The Mental Capacity Act (2005)

This 3 hour training programme is designed to give Health Practice staff a general overview of the Mental Capacity Act (2005).
Click to download for a pdf of full course details

Safeguarding Children & Adults - 3 hour in house training session

Check you basic knowledge of safeguarding children and Adults at Risk. Identify differences between child and adult issues. Small group work to identify the issues and explore perspectives for GP's
Click to download for a pdf of full course details


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