Spot on Solutions

Testimonials

Fire Marshall Training on 24th May 2016
It was absolutely excellent. but of course I knew it would be that's why we went!!!!!
The Calverton Practice Nottingham

Feedback from recent Fire Marshall Ttraining Course
The fire marshall training yesterday was excellent with Adam, he made it easy to listen to, very worthwhile and very thought provoking.
Katie Berkin
Assistant Practice Manager
Wilson Street Surgery
11 Wilson Street
Derby
DE1 1PG


The Fire Marshall training and the Trainer Adam was excellent thank you very much
Lynne Tomlinson
Practice Administrator
Kelvingrove Medical Centre
28 Hands Road
Heanor
Derbyshire
DE75 7HA

Feedback from In-house Enhancing Customer Care - October 2013
I knew that I could confidently rely on Spot on Solutions to provide us with a training course that very specifically met our needs, and that's exactly what we got - even better the trainer motivated all our members of staff to go away and put into practice our new approaches - absolutely Spot on!
Melanie Ward, Practice Manager, Gladstone House Surgery

Just a short note to say how impressed we were with the training delivered by Spot On Solutions. It was engaging, thought provoking, and the trainer's enthusiasm for the subject showed through. Thank you for organising such a helpful session
Dr Arvind Mistry Gladstone House Surgery

Ashbourne Medical Centre
"It amazes and delights! me how Jackie can offer such an excellent "made to measure" training solution for practices. Whether it is training needed for the whole team, or training needed for individuals on specific topics, Jackie can always deliver.
For all courses she always tries to vary the location of the training, to make it viable for as many people as possible to travel to the venue. This is not always easy in an area such as Derbyshire!
She covers all the mandatory areas of training, such as Equality and Diversity and Information Governance, which can be bought in to be delivered to the whole team, in the comfort of your own "home", as and when required. Two in house sessions we have arranged are Managing Patient Expectations and Telephone Techniques. When delivered to the team together it enables joint discussion and learning and can be invaluable for improving the way in which a practice works.
As a Practice Manager, it is always a bit of a nightmare making sure that everyone gets all the training they need/must have, but Jackie makes this task so much easier. Thank you!"

Lindsay Stockton
Practice Manager
Ashbourne Medical Centre

Peartree Medical
"We have used Spot on Solutions on a number of occasions for a variety of training needs.
Where courses are not immediately available Jackie is always willing to work with us as employers to discuss and draft a training brief.
We have found all the courses useful and tailored to our needs.
Spot on Solutions will remain one of our primary providers whenever we consider our ongoing training requirements."

Mike Newbold
Practice/Business Manager
Peartree Medical Centre



Hilton Medical Practice
"I would thoroughly recommend the Chaperone training offered by Jackie and Spot on Solutions. The trainer gave an informative and thorough overview of this whole area which was hugely beneficial for all of the Reception team. We would definitely recommend this course to anyone involved as a chaperone or responsible for managing the service provided."

Cathy Jones
Practice Manager
Wellbrook Medical Centre
Hilton, Derbyshire


Gladstone House
"As a Manager I always know that Spot On Solutions are there to assist us with our training and all of their courses have proved to be of a very high standard. My staff's time is very well spent and the training is very specific to our type of business, I will continue to call on Jackie at Spot On Solutions"

Melanie Ward
Practice Manager
Gladstone House Surgery


Gresleydale Healthcare Centre
"I would like to recommend Spot on Solutions for all your training needs. The Training options are diverse and from personal experience, were over and above my expectations - Jackie is able to raise the bar where training is concerned. When possible, I offer to 'host' an event because I have the resource to do so. This has proven to be a great help to my primary care colleagues and I usually find that it is reciprocated.
Jackie provides the necessary support to enable us to do this as she is fully aware that small individual group sessions are not always cost effective"

Jennifer Wainwright
Practice Manager
Gresleydale Healthcare Centre



Look out for course dates for the New Year 2022, which will be posted soon







Training Courses Derbyshire